> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sable.salon/llms.txt
> Use this file to discover all available pages before exploring further.

# From application to booked

> Take a new client from a form on a stylist's page to a booked chair through the waitlist.

A model call, a new-client application, a "do you have any openings?" form:
people apply faster than chairs open. Sable keeps that line in one place.
Approving an application puts the person on the right stylist's waitlist,
and when an opening appears you invite her to book it.

The whole chain is four moves: she applies, you approve, you invite, she
books.

## Point the form at a stylist

A form can belong to the salon or to one stylist. The stylist it belongs to
is the one whose waitlist an approval fills, and the one an invite books
with.

<Steps>
  <Step title="Open the form's settings">
    Go to **Clients** → **Forms**, open the form, and choose **Settings**.
    In the app, the same tab sits beside Responses and Fields.
  </Step>

  <Step title="Choose the stylist">
    Set **Stylist** to the person the form is for, or leave it on **Salon**
    for a form the whole team works from. Owners, managers, and front desk
    set this; a stylist's own forms are already hers.
  </Step>

  <Step title="Set what approval does">
    Set **When approved** to **Add to clients and their waitlist**.
    Approving a submission now creates or links the client and puts her in
    line with that stylist.
  </Step>
</Steps>

Share the form the way you share any other: the public link, a QR code, an
embed on your site, or a personalized link to one person. See
[Intake forms](/guides/clients/intake-forms) for building it.

## Approve her onto the waitlist

Open **Responses**, read the submission, and set it to **Approved**.

Sable matches her to an existing client by email or phone, or creates the
client from what she submitted. The approved response then says whose
waitlist she is on, with a link straight to it. If she had no preferred
stylist yet, the form's stylist becomes hers.

Approving the same submission twice keeps the one row. Nobody stands in
line twice.

## Work the line

**Clients** → **Waitlist** shows everyone waiting. Filter by **Everyone**
or by a stylist to see one person's line, with the count on each chip.

Every row carries what you need to decide who to call:

* Who she is, and her number or email.
* The stylist she is waiting for.
* **Applied via** the form she came through, when she applied.
* How long she has been waiting.
* Where the invite stands: sent by text, sent by email, or waiting to go.
* **Waiting**, **Contacted**, **Booked**, or **Removed**.

You can still add someone by hand with **Add**: a walk-in, a phone call, a
regular who wants the next cancellation.

## Invite her when an opening appears

<Steps>
  <Step title="Choose Invite to book">
    Select **Invite to book** on her row.
  </Step>

  <Step title="Confirm the stylist">
    The invite opens on the stylist she is waiting for. Owners, managers,
    and front desk can pick someone else, which hands her over (see below).
  </Step>

  <Step title="Set an expiry, or don't">
    An invite stays good until it's used. Turn on **Set an expiry** for a
    "this week only" opening.
  </Step>

  <Step title="Create it, then send it">
    Select **Create**. Sable mints a private booking link for that stylist
    and hands it to you: **Copy link**, **Share**, **Send by text**, or
    **Send by email**. Texting needs her mobile number and her agreement to
    receive texts; if she gave you that permission, confirm it on the spot.
    See [SMS consent and conversations](/guides/messaging/sms-consent-and-conversations).
  </Step>
</Steps>

Her row moves to **Contacted** and shows the invite, so the next person
looking at the list can see she has already been offered the slot.

The link works the same way every booking invite does: it opens that
stylist's booking page, and one appointment uses it up. See
[Invite a client to book](/guides/clients/invite-a-client-to-book).

## Hand a client to another stylist

Sometimes the opening belongs to someone else. In the invite, pick the
stylist who actually has the time.

Sable moves the row onto her list, records who it came from so the row
reads "from Devyn", retires any invite the first stylist had out, and tells
the receiving stylist she has someone new waiting.

Owners, managers, and front desk hand clients over. Stylists and booth
renters invite for themselves, from their own line.

## The row closes itself

When she books through the invite, the appointment lands on that stylist's
calendar and her waitlist row moves to **Booked**. There is nothing to tidy
up afterwards: the line stays honest on its own.

Mark a row **Removed** when someone is no longer waiting, so the list keeps
meaning what it says.

## Common questions

**Can a stylist run her own application form?** Yes. A form assigned to her
lets her read and approve what comes in, and every approval lands on her
own waitlist.

**What if the form belongs to the salon?** Approvals go onto the salon's
line, and any bookable stylist can take her from there.

**Does she get anything automatically?** No. Approving her puts her in
line; you decide when to send the invite, so nobody is offered a slot you
have not actually got.

**She already has an appointment. Why is she still Waiting?** A row closes
when the booking comes through her invite. Set the row to **Booked** by
hand when she booked another way.

## Related

* [Invite a client to book](/guides/clients/invite-a-client-to-book)
* [Intake forms](/guides/clients/intake-forms)
* [Deposits, policies, and waitlist](/guides/calendar/deposits-policies-and-waitlist)
* [SMS consent and conversations](/guides/messaging/sms-consent-and-conversations)

**Still stuck?** Visit the [Help Center](/help) to submit a support ticket.