> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sable.salon/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Sable Support

> Message Sable Support by email and know what to expect back.

Two ways to reach us, same inbox on our side:

* **Message us here.** Open the chat bubble in the corner of this page,
  verify your email, and type. Your conversation continues by email if
  you close the page.
* **Email [support@sable.salon](mailto:support@sable.salon).**

Either way, you'll get an automatic confirmation that your message
arrived, and a member of Sable Support will follow up.

## Help us help you fast

The more of this your first message includes, the fewer round trips the
fix takes:

* what you were trying to do, and the last step that worked
* the approximate time it happened and your time zone
* whether it affects one person or the whole team
* the device, and the app or browser you were using

Never include passwords, one-time codes, full card numbers, or private
client details. Sable Support will never ask for them.

## Before you write

If things seem down, check
[Sable System Status](https://status.sable.salon) first; active incidents
are posted there with updates.