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Invoices are for the money that doesn’t happen at the chair: bridal parties, packages, house calls, the client who “will pay Friday.” Sable makes the invoice, sends it, chases it politely, and records what comes back.

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Create one

From Transactions, hit Create payment and choose Invoice. Pick the client, add the line items, choose when it’s due, and send it by text or email without leaving the page. Most invoices are that short. When one needs more than that (a memo, a deposit, a reminder schedule, or a preview of exactly what the client will see with your business details on it), Open the full editor carries the same ticket into the full-screen builder, where it autosaves as a draft while you work. A draft stays a draft until you send it, so you can price the bridal package at 11 PM and sleep on it. To change a saved draft in the iPhone app, open it, tap the More menu, and choose Edit. Once an invoice has been sent, its original terms stay locked so its history remains trustworthy.

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Send it

Send invoice delivers a payment link straight to the client by email or text, wherever they actually read things. The client opens it, sees the itemized bill, and pays online with a card, Apple Pay, or Google Pay. No account required on their end, no “what’s your Venmo?” When you send an invoice during appointment checkout, the checkout controls are replaced by a Payment link sent confirmation. You can tap Done without waiting at the chair. The appointment shows Awaiting payment and stays incomplete while the invoice is Open. Once the invoice amount is paid in full, Sable marks both the invoice and appointment complete. A partial payment or a tip by itself does not complete the appointment.

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Tips on invoices

Clients can add a tip on the payment page before they pay, choosing one of your tip percentages or entering their own amount. The percentages are the same ones you set in Settings → Payments, so changing them there changes what clients see here. Percentage tips use the invoice amount after discounts and before tax. For example, if a 100invoicehasa100 invoice has a 90 discount, the 20% option is 2(202 (20% of the 10 the client is paying for the service, not 20% of the original $100). Tipping is entirely up to the client: nothing is preselected, and paying the invoiced amount takes one tap. The tip step appears on invoices for a stylist’s work, so a tip always has someone to go to. It lands with the stylist on the visit and shows up in their earnings exactly like a tip taken on a card reader. After payment, the client’s confirmation shows the full amount charged, calls out the included tip, and expands to the original invoice total, tip, and total paid so there is no ambiguity about what went through. Once payment is complete, the invoice detail keeps the original invoice total separate and shows the tip and total paid underneath it, so the amount in Sable matches the full card charge without treating the tip as part of the bill. Transactions carries Tip and Total columns for the same breakdown. Anything without a tip shows a dash in the Tip column.

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The life of an invoice

Transactions tells you where everything stands at a glance. An invoice still waiting on the client sits in the list next to your payments, and opening its row takes you to the invoice itself: Filter the list by Open, Overdue, or Draft under Invoices in the Status panel to work one pile at a time. Above the list, This Week gives owners and managers their gross sales, available balance, and last payout, so the money you’re owed and the money you’ve made read on one screen. Front desk works the list itself, which carries the same statuses and totals row by row.

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Collecting without the awkward texts

Every new invoice comes with automatic email reminders already set: a heads-up 3 days before the due date, one on the due date, and follow-ups 3, 7, and 14 days after. Sable paces them so your clients never feel spammed: an invoice that’s due right away skips the heads-up instead of doubling up with the invoice email, and an invoice dated in the past gets one current reminder, not the whole backlog. They stop on their own the moment the invoice is paid or voided, and you can untick any of them in the editor before sending. On top of that:
  • Send reminder nudges an open invoice by email, text, or both. It’s one tap for you and reads politely to them.
  • Resend invoice for the client who lost the link.
  • Record a payment when money arrives outside the link: cash, check, or other. The invoice updates to paid or partial to match.
  • Issue refund and Void invoice handle the reversals, with the history kept on the invoice.
In the iPhone app, open an unpaid invoice and use the More menu to void it. Sable asks for a reason and keeps the voided invoice in the record. Paid, already voided, and uncollectible invoices do not offer that action.

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End-of-month cleanup

Filter Transactions to Overdue and the invoices that need chasing come up as one short list. Narrow it further by date range when you want a single week. Then work down it a row at a time: open an invoice, send the reminder or record the payment, and come straight back. A few minutes, not an evening. Still stuck? Visit the Help Center to submit a support ticket.