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Invoices are for the money that doesn’t happen at the chair: bridal parties, packages, house calls, the client who “will pay Friday.” Sable writes the invoice from the sale itself, sends it, chases it politely, and records what comes back.

Bill a client

From Transactions, choose new sale. Pick the client, add the services, products, or one-off charges, then choose Payment link on the payment step and send it by text or email without leaving the window. The link is due on receipt, and every line keeps the person it belongs to, so a sale that pays a stylist and the salon bills as one link. See Ring up a sale without an appointment. For an appointment, choose Payment link on the checkout’s payment step instead, and the invoice carries the visit with it. For a named service option, choose the person and option under Service in a new sale; the invoice keeps the chosen option and its agreed amounts. Once an invoice has been sent, its original terms stay locked so its history remains trustworthy. A saved draft still opens with Edit on the invoice (in the iPhone app, under the More menu), where checkout-controlled lines stay locked and the memo, due date, payment methods, and reminders stay yours to change.

Send it

Send invoice delivers a payment link straight to the client by email or text, wherever they actually read things. The client opens it, sees the itemized bill, and pays online with a card, Apple Pay, or Google Pay. No account required on their end, no “what’s your Venmo?” When you send an invoice during appointment checkout, the checkout controls are replaced by a Payment link sent confirmation. You can tap Done without waiting at the chair. The appointment shows Awaiting payment and stays incomplete while the invoice is Open. Once the invoice amount is paid in full, Sable marks both the invoice and appointment complete. A partial payment or a tip by itself does not complete the appointment.

Tips on invoices

Clients can add a tip on the payment page before they pay, choosing one of your tip percentages or entering their own amount. The percentages are the same ones you set in Settings → Payments, so changing them there changes what clients see here. Percentage tips use the invoice amount after discounts and before tax. For example, if a $100 invoice has a $90 discount, the 20% option is $2 (20% of the $10 the client is paying for the service, not 20% of the original $100). Tipping is entirely up to the client: nothing is preselected, and paying the invoiced amount takes one tap. The tip step appears on invoices for a stylist’s work, so a tip always has someone to go to. It lands with the stylist on the visit and shows up in their earnings exactly like a tip taken on a card reader. After payment, the client’s confirmation shows the full amount charged, calls out the included tip, and expands to the original invoice total, tip, and total paid so there is no ambiguity about what went through. Once payment is complete, the invoice detail keeps the original invoice total separate and shows the tip and total paid underneath it, so the amount in Sable matches the full card charge without treating the tip as part of the bill. Transactions carries Tip and Total columns for the same breakdown. Anything without a tip shows a dash in the Tip column.

The life of an invoice

Transactions tells you where everything stands at a glance. An invoice still waiting on the client sits in the list next to your payments, and opening its row takes you to the invoice itself: Filter the list by Open, Overdue, or Draft under Invoices in the Status panel to work one pile at a time. Above the list, This Week gives owners and managers their gross sales, available balance, and last payout, so the money you’re owed and the money you’ve made read on one screen. Front desk works the list itself, which carries the same statuses and totals row by row.

Collecting without the awkward texts

Every invoice you send comes with automatic email reminders already set: a heads-up 3 days before the due date, one on the due date, and follow-ups 3, 7, and 14 days after. They start at 9 a.m. in your salon’s timezone; a delayed reminder waits until the next 9 a.m.–9 p.m. window. Sable paces them so your clients never feel spammed: an invoice that’s due right away skips the heads-up instead of doubling up with the invoice email, and an invoice dated in the past gets one current reminder, not the whole backlog. They stop on their own the moment the invoice is paid or voided, and a draft’s reminders can be unticked under Edit. On top of that:
  • Send reminder nudges an open invoice by email, text, or both. It’s one tap for you and reads politely to them.
  • Resend invoice for the client who lost the link.
  • Record a payment when money arrives outside the link: cash, check, or other. The invoice updates to paid or partial to match.
  • Issue refund and Void invoice handle the reversals, with the history kept on the invoice.
In the iPhone app, open an unpaid invoice and use the More menu to void it. Sable asks for a reason and keeps the voided invoice in the record. Paid, already voided, and uncollectible invoices do not offer that action.

End-of-month cleanup

Filter Transactions to Overdue and the invoices that need chasing come up as one short list. Narrow it further by date range when you want a single week. Then work down it a row at a time: open an invoice, send the reminder or record the payment, and come straight back. A few minutes, not an evening. Still stuck? Visit the Help Center to submit a support ticket.