Find your way around
The toolbar across the top:- On the web, Day and Week switch the view. Week is for planning; Day is for working. When everyone is selected, each Week date is divided into a column for every active stylist you can view. Each header shows the stylist’s profile photo when one is set, with initials as the fallback, and their full name beneath it. A heavier line marks where one day ends and the next begins. Larger teams scroll sideways while the hour labels stay in place. Choosing one stylist returns Week to seven full-width day columns, each labeled with its date.
- The day strip in the web toolbar shows the seven days of the week on screen, such as Sun 11. In Week, the highlighted day is the one you are looking at: it moves along the strip as you scroll sideways, and shifts gradually from one day to the next as the next day comes into view. Click a day to scroll straight to it, or use the arrows at either end of the strip to move one day at a time. In Day, click a day to open it. Today is shown in green.
- The morning forms alert opens the calendar on today with today’s clients with missing forms, the appointments whose automatic form has not come back. Select a row to open that appointment. See Send a form automatically.
- The web toolbar stays on one row as the window narrows. It shortens the date and the month first, then shows Add, the team filter, and Requests as icons; hover over one to see its name. The day strip always keeps at least three days in view, with the highlighted day in the middle.
- The web calendar scrolls in any direction, including diagonally. The stylist headers stay at the top and the hour labels stay on the left.
- The web calendar opens at 5 AM. When something on screen starts earlier, the calendar opens at that hour so it is always in reach. A single line across today’s columns marks the current time, with the time shown beside the hour labels, and moves with the clock while the calendar is open. A :30 label and a faint line mark every half hour.
- On the web, every appointment sits at its real start time and is as tall as it really is, in Day, Week and on a phone. Appointments that start together, or within a quarter hour of each other, share the column side by side; one that starts later sits on top of the earlier one, a little in from its left edge, so both names stay readable. Each card shows the client’s name, then the service on longer appointments; a narrow card shows the client’s initials. When the whole team is showing, appointments booked with someone who is no longer on the team appear in a column with that person’s name, marked (inactive), after the team; appointments with no stylist appear in an unassigned column. These columns show only on days that have such appointments.
- Hover over an appointment on the web for a quick look at the client, service, time, stylist, and status. The card opens beside the appointment, on whichever side has room.
- On iPhone, the calendar button offers Day, 3-day, Week, and Month; on iPad it offers Day, Week, and Month. The app opens in the view you last used. Switching views is animated: the selected date moves to its place in the new view. When everyone is selected, Day can show each active stylist in a side-by-side salon-wide column, so you can compare the whole day at a glance. Each column header uses the stylist’s profile photo when one is set, with initials as the fallback. Up to three stylist columns fill the phone; larger teams scroll sideways with three readable columns visible at a time. 3-day and Week show one person’s calendar. 3-day shows three days at a time with today in the middle: drag sideways and the days follow your finger, then settle on whole days, with the hours staying put on the left. A short swipe moves one day; a longer drag or a quick flick moves further. Today glides back to today when it is a week or less away. Week shows the full seven-day week on iPhone and iPad. Drag sideways and the week follows your finger: let go past halfway, or flick, and it settles on the next week; let go before halfway and it slides back. Every appointment sits at its real start time and is as tall as it really is. Appointments that start together share the day side by side; one that starts later sits on top of the earlier one, a little in from its left edge, so both names stay readable. Each card shows the client’s name, then the service on longer appointments; a narrow card shows the client’s initials. A faint line and a :30 label mark every half hour. Month shows short appointment names. In Day, drag sideways and the schedule slides with your finger, with the next day already in view; let go and it settles on that day at the same time of day you were looking at. Swipe sideways to move one week or month, or tap a Month date to open that Day.
- Today jumps back to now, and the arrows beside the date move one week at a time. The date opens a month picker with Skip by week shortcuts from +4 to +16 weeks, for finding a rebooking date fast.
- everyone lets owners, managers, and front desk see the salon together or focus the calendar on part of the team. Stylists and booth renters open straight to their own book, with their own appointments, blocked time, and hours. An assistant sees a column for each stylist they assist, beside their own column when they take appointments, and can book, rebook, and add time blocks on those calendars. See Assistants.
- On the web, the team filter opens a list with all team members and booked today at the top, then a search and the team. Tick several stylists to see them side by side; the button shows their photos and how many are showing, such as 3 team members, and clear goes back to everyone. booked today shows the stylists with an appointment on the day you are viewing, including requests still waiting for an answer, and follows you as you move from day to day. booked today is a Day view choice: in Week it is greyed out and the calendar shows the whole team, and when you go back to Day your booked today choice is still there. In Week, the stylists you pick are the columns under every date. The list scrolls when the team is long. On a phone, the round team button shows how many people are showing and opens the same list from the bottom of the screen; tap done when you have picked. Your choice is saved to your account and is yours alone, so the calendar opens the same way next time.
- On iPhone and iPad, the team button opens the team list: all team members, booked today, then every stylist with a check. Tick several stylists to see them side by side as a group, or tick one to focus on them. booked today shows the stylists with appointments on the day you are viewing, unconfirmed requests included, and follows you as you move between days; cancelled, no-show, and declined visits do not count. booked today works in Day; in Week and Month it is greyed out and the whole team shows, and switching back to Day brings it back. A group you pick shows in every view. clear returns to the whole team. The list scrolls, so every stylist can be reached at any text size. Your choice is remembered for you on that device, and each person who signs in on a shared iPad keeps their own. On iPhone the list opens as a sheet with done at the foot, and the team button shows how many stylists are showing; on iPad it opens under the team button, which shows their faces. The team button keeps the same icon whatever you choose in Day and Month.
- In 3-day and Week, the team list picks one person: tap a name and the calendar shows that person’s days. all team members and booked today stay in the list, greyed out. It opens on the stylist your Day view is focused on when it shows exactly one, then on the person you last chose there on that device, then on you. The team button shows whose week it is: their face on iPhone, their face and name on iPad. Moving between 3-day and Week keeps the same person. Your Day choice stays as you left it.
- In 3-day and Week, tap an empty time to start a new appointment there.
- Press and hold an empty time in Day, 3-day or Week to start a new appointment, or press and hold an appointment to move it. Keep holding and drag: the time moves in 15-minute steps with a light tap for each step, and the time shows beside the hours while you drag. Let go to open the new appointment or confirm the move.
- In 3-day and Week, a held appointment also moves sideways: drag it onto another day’s column, with a light tap as the day changes. On iPhone, hold it near the left or right edge of the screen and the days scroll one at a time, so you can drop it on a day that was off screen. The confirmation shows the new day and time; Cancel leaves the appointment where it was.
- On the web, drag an appointment to a new time, day, or stylist. The time moves in 15-minute steps from where it started, so an appointment at 10:32 moved an hour later lands at 11:32, and a move to another day or stylist keeps its time. Put it back where it was and nothing changes. The appointment waits where you dropped it while the move saves, with a dashed outline at its old place, and slides back if you cancel. In a week wider than the screen, hold it near the left or right edge and the week scrolls one day at a time.
- When booked today or your pick leaves one stylist on the day, their name and photo sit at the top of the column, on the web, iPhone, and iPad, so you always know whose day you are looking at.
- The gear opens calendar display, where you make the calendar your own: colors, what each card shows, and how the grid is laid out. See Calendar display settings below.
- Add starts something new: an Appointment or a Block time.
Calendar display settings
Select the gear on the calendar to open calendar display. On a computer the settings open beside a live preview, so you see each change before you close them. On a phone they open in a sheet over the calendar, and the calendar above it updates as you go. On iPhone and iPad the gear opens the same settings. Your choices are saved to your account, so the calendar looks the same on the web, iPhone, and iPad, on every device you sign in on. They are yours alone: each person on the team sets their own, and switching businesses keeps each business’s settings separate. On iPhone and iPad, if a save fails, keep the calendar open and use try saving again in display settings.Appointments
- colors: choose whether appointment colors follow the service category or the team member, and pick a color for each.
- block style: the opacity and saturation sliders set how strong the appointment colors are, from soft tints to solid color. The text on every card switches between dark and white to stay easy to read.
- on each card: choose what each appointment shows: client name, service, price, a new mark for a client’s first visit, a wallet for a deposit paid, and a note mark when the appointment has notes. With the client name off, a card leads with the service; with both off, it shows the time. On a short card the marks give way before the name does.
- on the calendar:
- status styling draws unconfirmed visits with a dashed edge and marks clients who have checked in. Turn it off for a calmer calendar where every visit looks the same.
- processing time shows the band for the part of a service when the stylist is free.
- booking requests shows online requests on your calendar. Hidden requests stay in Requests.
- cancelled and no-shows bring those visits back onto the calendar, greyed out, so you can see what happened to the day. Select one to open it. They stay where they are and cannot be moved.
Calendar
- time: time increments of 15 minutes, 30 minutes, or 1 hour set the lines and times along the side, and the time a tap on an empty spot starts at. zoom makes the hours compact, comfortable, or spacious. time format shows times on a 12 hour or 24 hour clock.
- visible hours: show all day, your salon hours, or a custom range with from and to. Anything booked outside the range still shows: the calendar stretches to fit it.
- days: choose the day your week starts on (sunday, monday, or saturday). hide closed days leaves days the salon is closed out of the week view, unless something is booked on them.
- grid: pick a color and a darkness for the off-hours shading and for the column lines between team members and days.
Book an appointment
Hit Add and choose Appointment (or use Create → New Appointment from anywhere in the app).- Stylist. Choose who the appointment is with. On iPhone and iPad, a salon with more than four stylists shows one Stylist field with the chosen stylist’s name; tap it to search the team by name.
- Client. Search for an existing client, or create one on the spot with just a name and phone (a last name is optional). The full profile can wait until they’re in the chair.
- Time. On iPhone and iPad, booking from Appointments uses a date picker and separate start and end time menus. A time you selected on the calendar is already filled in. Booking from a client’s profile uses these same controls, with the client filled in and the date and time left for you to choose. When booking from a Messages conversation, tap Choose date and time to browse the appointment calendar. Check the stylist’s appointments and working hours in Day, Week, or Month, then tap an open time to return to the form. You can start at any 15-minute time from 5:00 AM through 11:45 PM and end as late as midnight, including outside the stylist’s working hours. Adding a service can extend the end time; after choosing a time, you can also adjust the end for this visit.
- Service. Pick from the selected stylist’s available services. Changing the stylist refreshes the list and removes services that the new stylist does not offer from a new appointment. If the list cannot load, retry before booking. For one-off work that isn’t on the menu, add a custom service with its own name, price, and minutes. Service assignments apply here the same way they apply to your booking page, so a service always lands with someone who actually performs it. If the pairing doesn’t work, Sable says which service and which stylist so you can fix it in one move. A booth renter’s own services stay with the renter, because those carry the renter’s price and their payout.
- Deposit. If you want money down, Collect deposit lets you set the amount right here at booking. The confirmation link shows the amount due today and collects it when the client confirms. If part or all of the deposit is paid another way first, the link asks only for what is still due. Deposits need payments connected first.
- Repeat. For standing appointments, Repeat appointment books the series: every week or up to every 12 weeks, for up to 104 visits within two years.
Block time that isn’t an appointment
Lunch, color practice, the school run. Add → Block time puts a named block on the calendar, and online booking treats it as busy. A block can repeat (a weekly lunch, every other Monday), and owners and managers can put one block on the whole team or a few people at once. See Repeating blocks, team blocks, and holidays. Choose separate Start date and End date values when the time away spans more than one day. Turn on All day for vacation or personal time that should cover every selected date from midnight through the end of the final day. Sable saves the range as one block, so you do not need to create a separate block for each day. To change a block, tap or click it. You can rename it, change its start and end times, or choose Remove block. On the web, drag a block to a new time or day; on iPhone and iPad, press and hold it, then drag. A block that spans several days keeps its dates as set, so you can rename or remove it from the same panel and add a new block for different dates.What the statuses mean
Every appointment carries a status, and the calendar colors follow it:Change or cancel an appointment
Tap or click the client’s name in an appointment to open their profile. On iPhone and iPad, use Back or dismiss the profile to return to the same appointment. Your access to client details follows your salon permissions. On the web, click any appointment to open its panel. It reads from top to bottom: the status, the client and their service, a card with the date, the length, and who it’s with, then the services with their total. A visit with processing time adds a line under its length, such as processing 10:00 – 11:30 AM. A repeating appointment shows how often it repeats. One main button waits in the bar at the bottom of the panel, and the round more actions button beside it holds the rest: edit appointment, cancel appointment, and mark no-show. For a repeating appointment you choose between cancel this appointment and cancel entire series. The actions you see follow your salon permissions. Before a visit starts, its card ends with update status. It offers client arrived, no-show, and cancel appointment, at any time. When the front desk marks a client arrived, the panel and the calendar block show arrived with the time, and the stylist gets a notification on her phone, as does every assistant who assists her. Marking an unconfirmed appointment arrived confirms it too, and the client gets no text or email about it: she is already at the salon. undo arrived sits in the more actions button and leaves the appointment confirmed. A no-show or a cancellation from here asks about the fee the same way as from the more actions button. edit appointment opens its own view: a month calendar, starts and ends, the stylist’s working hours for that day, stylist, and the services with add service and their total. Choose save changes and the client is notified of what changed. A time that overlaps another appointment or a block asks before it double-books.Processing time on the calendar
A visit with processing time shows it as a lighter band inside its block, labeled processing with its length. The stylist is free during the band, so you can book another client into it: drag or book the new appointment inside the band, and it sits on top of the long visit, slightly in from its edge, so both stay readable. Hover over a block to see the processing times too. Each new visit, including a rebook, takes its processing time from the stylist’s current setup. Saving that setup also updates matching upcoming bookings, keeping their booked times and prices. Past visits keep their original timing. To change it for one visit, open edit appointment and click the service. Its processing time switch turns processing on or off, and the start and processing fields adjust it. These changes apply to this visit only, never to the stylist’s setup. The next save of the stylist’s processing setup replaces the adjustment on upcoming visits. Turning it on uses the stylist’s setup, or splits the service into thirds when she has none. A ten-minute service starts with five minutes of start, five minutes of processing, and no finish. A service shorter than ten minutes cannot be split. Changing the stylist uses the new stylist’s setup. Processing time can end at the same time as the visit, with 0 finish. If you shorten a visit so its processing would run past the end, edit appointment says so before you save, and dragging a block’s end that far puts it back. Cancelling shows the client, the date and time, and the services, with keep appointment and cancel it (cancel all for a series). The client is notified, and the appointment is cancelled whichever fee you choose next. When your salon has cancellation and no-show fees on, cancelling one appointment or marking a no-show asks what to charge, on the web and in the iPhone and iPad app: no charge, 50%, 100%, or another amount, up to the full price of the appointment’s scheduled services. A client who cancels on their own with enough notice is never charged. See Charge a cancellation or no-show fee. Sable protects a payment while it is being taken. If checkout is open on an appointment, cancelling it or marking a no-show waits until that payment is finished or cancelled, and Sable tells you so. A client is never charged for the visit and a fee at once. An upcoming appointment that needs a card shows a card line, in its panel on the web and on the appointment screen on iPhone and iPad: no card on file with request card, then card requested with resend and copy link, then the saved card once the client adds it. See Card on file. To hand an appointment to another stylist, drag it to their column on the web calendar or choose them in the appointment’s details. The appointment takes the new stylist’s price and length for the same services, and Sable confirms who it moved to. A stylist can be changed until the appointment starts. Appointments with a booth renter stay with that renter: cancel and rebook with the other stylist. If a payment link is open on the appointment, collect or cancel it first. An unconfirmed staff-made appointment shows when its confirmation link was sent. On the web it sits in a confirmation link card with its status, resend link to send it again, and copy link to share it in another conversation; on iPhone and iPad, Resend link and Copy link do the same. confirm records that your team confirmed the appointment by hand. It does not save a card or collect an unpaid deposit, so the appointment keeps that amount visible in a deposit link card, where you can resend or copy the link for payment. The appointment also keeps the good stuff attached to the visit: its visit record of products, notes, and photos. The bowls you record are the visit’s color formula, so next time starts where last time ended. When an amount is more than a service usually uses, Sable asks you to confirm it. More on that in Profiles, formulas, allergies, and photos. On the web, notes opens one text box with save, and photos opens the visit’s photos with a tile that adds one. On iPhone and iPad, touch and hold a visit-record value or note to select and copy it. In an active appointment, open products in the appointment’s visit record, on the web, iPhone, and iPad, to record what you use from your back-bar inventory, including products marked Both. Each entry stays with the appointment; you can remove it before checkout finalizes it.Bowls
Open products on an active appointment to record what you mix, bowl by bowl. Choose new bowl and pick what it is for: highlight, lowlight, root, midtone, endtone, base break, high lift, treatment, or all over color. Sable takes you straight to your back-bar inventory to fill it. Search by name, narrow by product type, pick a product, and enter the amount in grams or ounces. The search shows how much of each product is on hand. A visit can hold several bowls of one kind, and Sable numbers them in the order you made them. Sable weighs each product against its package size. On iPhone and iPad, when you pick a product that has no size yet, Sable asks for it first: choose the unit, enter the package size, and choose save size. Its stock then shows in grams and you carry on to the amount. Each bowl lists its products with their amounts and prices and shows a total for the bowl. The total for the whole visit sits at the top of the screen. Use product for anything you apply straight, with no bowl; it appears under not in a bowl. Tap or click an amount to change it or to remove the product as the visit goes on, and open a bowl’s menu to remove the whole bowl. When a bowl holds color or lightener and no developer yet, Sable offers add developer and lists developers from the same brand first. Dismiss the suggestion when the bowl doesn’t need one. If the product you reach for isn’t in inventory, search for it and choose add to inventory. On iPhone and iPad, Sable opens the add-product form with the name filled in, then returns you to the amount. On the web, the add-product form opens in a new tab, and new product under the search results opens the same form; the product is in the search when you come back. This follows your salon’s permission to add products. Products and bowls are the same record everywhere: what you record on iPhone shows on the web, and what you record on the web shows on iPhone. Once the appointment is checked out, its products and bowls stay with the visit as its record, and the client profile keeps them as that visit’s formula.Last formula and repeat today
On the web, iPhone and iPad, an active appointment shows the client’s last formula: the bowls from her most recent visit that had bowls, with the date of that visit, whoever on your team mixed them. repeat today fills this visit’s bowls with the same products and amounts. When the client has saved formulas, you first pick one, or the last visit, or start from empty bowls. Sable uses only products from your own shelf; anything it can’t add is named when the bowls are made, so you can add a replacement by hand. If the visit already has bowls, Sable asks before adding more. hide puts the card away for this appointment. Once the visit has bowls of its own, or the card is hidden, last formula is a row in the visit record that opens the same bowls. Choose save bowls as a formula under the bowls to name them and keep them on the client profile. Products under not in a bowl aren’t part of a formula.Correct products after checkout
On the web, iPhone and iPad, edit next to products used on a checked-out appointment opens the products for correction. The top shows what checkout charged for products and what was added since. Change an amount, remove a product, or add one; a changed product shows what it was, such as was 30 g. save changes updates the record and your inventory, and cancel leaves everything as it was. When a correction adds product, the appointment shows added after checkout with the amount, and invoice client if you want to bill it. Inviting payment is up to you: invoice client? shows the amount and the client’s email, and send invoice emails the invoice. The row then reads invoice with its status; on the web it opens the invoice. When a correction takes product off, the difference goes back to inventory; the client’s payment stays as it was. An invoice already sent stays open until you void it from Invoices. your earnings follows the corrected product cost; pay periods that are already paid don’t change. For items the client is buying, use add product under retail in an active appointment on the web. Those products go on the ticket at checkout, separately from the products used during the service. Your salon’s permissions control which products and visit records you can access.The appointment on the web
The panel changes with where the visit is, and the button at the bottom follows it.- Before the visit. An unconfirmed appointment leads with confirm; a confirmed one leads with edit appointment, and with start appointment from an hour before its time. update status marks the client arrived, a no-show, or cancels. Past its time, the date reads how late it is, such as 25m past start, until someone starts it. An upcoming appointment that needs a card shows its card line, the deposit card asks for money down with request, and the forms card sends a form with send.
- During the visit. A timer shows the time in and the time left. Click a price to change it for this visit, add service adds one, and retail holds what the client is buying. The client’s last formula sits above the visit record, which keeps products, notes, and photos, each with add until there’s something in it. open checkout takes payment, and the more actions button adds complete appointment, which closes the visit without taking payment. Jules’s orb sits in the same bar; see Talk to Jules from an appointment.
- Awaiting payment. Once a payment link is out, the status reads awaiting payment, an invoice row opens your invoices, and the button is view invoice.
- After checkout. The panel leads with total paid, how it was paid and when, then each service, the product fee, the tip, and any discount or tax. your earnings shows what the visit made you: collected, processing, product cost, and you keep for an owner or a stylist on their own payout, or service commission with its rate, tip, and you earn for a commission stylist. What appears there follows your role and permissions. products used lists each product with its amount and price, by bowl, with edit for corrections; the visit record stays below, and rebook starts the client’s next appointment.
- Cancelled or no-show. A cancellation or no-show card keeps when it was cancelled, the reason, and the fee, with decide fee while the fee is still open. rebook is ready when the client is.
Request a deposit
You can request a deposit until an appointment is completed or cancelled, including while it is unconfirmed or marked no-show. Online booking requests need approval first. A deposit can be added on top of one paid at booking. The deposit card sits between the services and the forms; click request.- Enter the amount. Any amount works.
- Choose how the client pays, from the same options as checkout: Card reader, Cash, Card on file, Card, or Payment link. Tap to pay takes the card on your iPhone, in the Sable app. An option your role or setup can’t use stays in place, greyed out with the reason.
- For a Payment link, choose send the link by: Text, Email, or Copy link.
- The button says what happens next, such as Send $300.00 to Front desk**, **Record $300.00 cash, Charge $300.00, or Text link to Aisha. On a reader, the client taps or inserts their card while the dialog waits.
The appointment on iPhone and iPad
Tap an appointment and it opens as one sheet you read from top to bottom. The status sits at the top, then the client and their services, then what matters for where the visit is right now. One action waits at the bottom of the screen, and more beside it holds the rest.- Before the visit. The date, time, and length, who it’s with, and the services with their total. edit opens the appointment editor, forms sends a form, and start appointment begins the visit early. When the visit is on a later day than today, Sable first asks “This appointment is in the future. Do you want to start it now?”, so the right visit gets started; continue starts it and go back leaves it as it was. A request waiting on you shows accept, decline and message instead. A repeating appointment shows how often it repeats.
- At the start time. Sable starts the visit for you, whether or not the client confirmed. If the appointment is open on your screen, it turns to in progress on its own; if you open it afterwards, it is already there.
- During the visit. A bar shows how far into the booked time you are. Tap a price to change it for this visit, return it to the regular price, or take the service off; add service adds one. The visit record keeps products, formula, notes, and photos together, each with add until there’s something in it. open checkout takes payment, and shows the amount due when Sable has it. Checking out a visit dated after today asks first (“Do you want to checkout now?”), so a payment always lands on the visit in the chair.
- After checkout. The receipt leads with total paid, how it was paid and when, then each service, the product fee, tip, discount, and tax. your earnings shows what you keep from the visit; what appears there follows your role and permissions. The products used and the visit record stay below. rebook starts the client’s next appointment.
- Cancelled, no-show, or declined. The screen keeps when it was booked for, what was booked, the cancellation time and reason, and how the cancellation or no-show fee ended. rebook is ready when the client is.
When the service is done
During an active visit on iPhone or iPad, tap the pencil beside a service for Edit Price or Remove Service. You can also swipe left on the service and tap the red trash button to remove it. Keep at least one primary service on the appointment. The service price appears separately from the pencil, and the total updates after you save a price or remove a service. Checkout lives right on the appointment: services, add-ons, retail, tip, and payment in one pass. That’s its own guide: Checkout, refunds, and receipts.On iPhone and iPad
- Update status. Before a visit starts, tap update status on its top card to choose client arrived, no-show or cancel appointment. On iPad the choices open right from the row. Once the client is here, the appointment shows arrived with the time, and the calendar block carries a small arrived mark. An unconfirmed appointment marked arrived is confirmed at the same time, with no message to the client. Marked by mistake? undo arrived is under the more button, and the appointment stays confirmed.
- Starting. Tap start appointment when you begin. A visit that hasn’t started yet shows how far past its start time it is and stays open until you start it, mark it a no-show or cancel it.
- iPad. A visit that hasn’t started opens beside your day, so the calendar stays in view. Start it and it opens to the full screen.
- Rebook. From a finished visit, tap rebook, choose how many weeks ahead, then tap a time on the stylist’s calendar (the day on iPhone, the week on iPad). The time stays put until you tap confirm, which opens the booking with the client, stylist and services filled in. Scrolling and swiping never pick a time; only a tap does.
- Booking requests. accept is one tap. message, propose new time and decline are under more. Proposing a new time works the same way as rebook: tap a time on the calendar, check it, then send new time.
Habits that pay off
- Mark no-shows as No-show, not Cancelled. The distinction feeds your reports and any no-show fee you charge.
- Block time before you need it. A calendar that shows the truth gets trusted; one that doesn’t gets double-booked.
- Let clients confirm through reminders instead of chasing them. See Reminders and confirmations.
Related
- Services, schedules, and availability
- Deposits, policies, and waitlist
- Checkout, refunds, and receipts