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Appointments is the calendar, and the calendar is where your day actually runs. This guide covers booking, editing, statuses, and the small habits that keep the week readable.

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Find your way around

The toolbar across the top:
  • On the web, Day and Week switch the view. Week is for planning; Day is for working. When Everyone is selected, each Week date is divided into a column for every active stylist you can view. Each header uses the stylist’s profile photo when one is set, with initials as the fallback. Larger teams scroll sideways, the hour labels stay in place, and the small right arrow disappears once you reach the final columns. Choosing one stylist returns Week to seven full-width day columns.
  • On iPhone and iPad, the calendar button offers Day, Week, and Month. When Everyone is selected, Day can show each active stylist in a side-by-side salon-wide column, so you can compare the whole day at a glance. Each column header uses the stylist’s profile photo when one is set, with initials as the fallback. Up to three stylist columns fill the phone; larger teams scroll sideways with three readable columns visible at a time. iPhone Week keeps all seven days visible with full client names in fixed-size, two-line tinted cards; Month shows short appointment names. In Day, drag sideways and the schedule slides with your finger, with the next day already in view; let go and it settles on that day at the same time of day you were looking at. Swipe sideways to move one week or month, or tap a Month date to open that Day.
  • Today jumps back to now, and the arrows move you through time.
  • Everyone lets you see the salon together or focus the calendar on one stylist.
  • The gear opens calendar display settings. On iPhone and iPad, your color choices are saved on that device for your account and current business. Switching businesses keeps each business’s colors separate. If a save fails, keep the calendar open and use Try saving again in display settings.
  • Add starts something new: an Appointment or a Block time.
On iPad, the calendar fits the available window when you rotate the device or resize it for another app alongside Sable. Your selected date and view stay in place. The hatched areas are hours outside the working schedule. Clients cannot pick those times from your public booking link, but you and your team can still book there whenever you decide to. A time you tap or drag to stays exactly where you put it when the booking form opens.

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Book an appointment

Hit Add and choose Appointment (or use Create → New Appointment from anywhere in the app).
  1. Stylist. Choose who the appointment is with.
  2. Client. Search for an existing client, or create one on the spot with just a first name, last name, and phone. The full profile can wait until they’re in the chair.
  3. Time. Start at any 15-minute time from 5:00 AM through 11:45 PM and end as late as midnight, including outside the stylist’s working hours. Adding a service can extend the end time, and you can adjust it for this visit.
  4. Service. Pick from the selected stylist’s available services. Changing the stylist refreshes the list and removes services that the new stylist does not offer from a new appointment. If the list cannot load, retry before booking. For one-off work that isn’t on the menu, add a custom service with its own name, price, and minutes. Service assignments apply here the same way they apply to your booking page, so a service always lands with someone who actually performs it. If the pairing doesn’t work, Sable says which service and which stylist so you can fix it in one move. A booth renter’s own services stay with the renter, because those carry the renter’s price and their payout.
  5. Deposit. If you want money down, Collect deposit lets you set the amount right here at booking. The payment link reaches the client the moment they confirm the appointment, so nobody is asked to pay for a time they haven’t said yes to. Deposits need payments connected first.
  6. Repeat. For standing appointments, Repeat appointment books the series: how many visits, and how many weeks apart.
Then Book it. Done. When you edit an existing appointment or add a service during checkout, the service picker uses that appointment’s stylist. Services already on the appointment keep their saved prices and durations, including visit adjustments. If an appointment has no stylist, choose one in its editor before adding services or changing its time. Save the assignment before checking out. If the time overlaps another appointment or a block, Sable shows the conflict and asks you to Double-book or Book anyway before it saves. Your public booking page still keeps those times closed.

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Block time that isn’t an appointment

Lunch, color practice, the school run. Add → Block time puts a named block on the calendar, and online booking treats it as busy. Choose separate Start date and End date values when the time away spans more than one day. Turn on All day for vacation or personal time that should cover every selected date from midnight through the end of the final day. Sable saves the range as one block, so you do not need to create a separate block for each day.

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What the statuses mean

Every appointment carries a status, and the calendar colors follow it:

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Change or cancel an appointment

On iPhone and iPad, tap the client’s name in an appointment to open their profile. Use Back or dismiss the profile to return to the same appointment. Your access to client details follows your salon permissions. Click any appointment to open its details. From there you can adjust the times and Save changes, update the status, or cancel. For a repeating appointment, Sable asks whether you mean just this one or the whole series, and tells you plainly: the appointment is cancelled either way. The detail panel also keeps the good stuff attached to the visit: color formulas and products used, so next time starts where last time ended. More on that in Profiles, formulas, allergies, and photos. On iPhone and iPad, touch and hold a visit-record value or note to select and copy it.

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When the service is done

Checkout lives right on the appointment: services, add-ons, retail, tip, and payment in one pass. That’s its own guide: Checkout, refunds, and receipts.

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Habits that pay off

  • Mark no-shows as No-show, not Cancelled. The distinction feeds your reports and any no-show fee you charge.
  • Block time before you need it. A calendar that shows the truth gets trusted; one that doesn’t gets double-booked.
  • Let clients confirm through reminders instead of chasing them. See Reminders and confirmations.
Still stuck? Visit the Help Center to submit a support ticket.