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Appointments is the calendar, and the calendar is where your day actually runs. This guide covers booking, editing, statuses, and the small habits that keep the week readable.

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Find your way around

The toolbar across the top:
  • Day and Week switch the view. Week for planning, Day for working.
  • Today jumps back to now, and the arrows move you through time.
  • Everyone filters the calendar by stylist. In a team salon this is how a stylist sees just their own column.
  • The gear opens calendar display settings.
  • Add starts something new: an Appointment or a Block time.
The hatched areas are hours outside the working schedule. You can still book there when a client sweet-talks you into a Sunday, but the calendar makes sure you notice.

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Book an appointment

Hit Add and choose Appointment (or use Create → New Appointment from anywhere in the app).
  1. Client. Search for an existing client, or create one on the spot with just a first name, last name, and phone. The full profile can wait until they’re in the chair.
  2. Service. Pick from your menu. For one-off work that isn’t on the menu, add a custom service with its own name, price, and minutes.
  3. Time. Set the start and end. The end time follows the service duration, and you can stretch it when today’s client is a talker.
  4. Deposit. If you want money down, Collect deposit lets you set the amount right here at booking.
  5. Repeat. For standing appointments, Repeat appointment books the series: how many visits, and how many weeks apart.
Then Book it. Done.

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Block time that isn’t an appointment

Lunch, color practice, the school run. Add → Block time puts a named block on the calendar, and online booking treats it as busy, so nobody books your lunch.

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What the statuses mean

Every appointment carries a status, and the calendar colors follow it:

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Change or cancel an appointment

Click any appointment to open its details. From there you can adjust the times and Save changes, update the status, or cancel. For a repeating appointment, Sable asks whether you mean just this one or the whole series, and tells you plainly: the appointment is cancelled either way. The detail panel also keeps the good stuff attached to the visit: color formulas and products used, so next time starts where last time ended. More on that in Profiles, formulas, allergies, and photos.

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When the service is done

Checkout lives right on the appointment: services, add-ons, retail, tip, and payment in one pass. That’s its own guide: Checkout, refunds, and receipts.

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Habits that pay off

  • Mark no-shows as No-show, not Cancelled. The distinction feeds your reports and any no-show fee you charge.
  • Block time before you need it. A calendar that shows the truth gets trusted; one that doesn’t gets double-booked.
  • Let clients confirm through reminders instead of chasing them. See Reminders and confirmations.
Still stuck? Visit the Help Center to submit a support ticket.