The roles
The same roles shape Services on the web. Owners and admins manage the
salon’s menu in two views, by service and by stylist, and decide which
stylists are assigned to each service and at what price and duration. Front
desk sees both views without changing them. A stylist or assistant sees the
services assigned to them, with their own price and duration. A booth renter sees and
manages their own menu and their own categories. Owners and managers can also
let stylists and assistants choose which services they offer, set their own
price and duration, and add services, for everyone or one person at a time.
See Letting stylists manage their own services.
On the web, roles live in Team → Members. Your roster lists everyone in the salon with their role, their
status, and their commission arrangement, and the pencil at the end of a row
opens everything else about that person.
Change someone’s role
Roles follow people as they grow, and the roster changes them in place:- In Team → Members, find the person in your roster.
- Select the pencil at the end of their row.
- Open Role, then the role menu, and pick the new role. You’ll see exactly the roles you’re able to grant.
- Confirm.
Team contact details
Open the pencil on someone’s row to view their Profile. Owners and managers can see their email and phone number there. After they join, those details come from their Sable account and are read-only; they update their own sign-in information in account settings. Before they join, you can edit the contact details on their invitation. With custom roles, visibility of account contact details after someone joins depends on permission to read sensitive team details. In the iPhone and iPad app, joined contact details appear read-only in Details. That card is hidden when no contact details are available.Team photos
Owners and managers can give anyone on the team a photo, including booth renters and people who haven’t joined yet. Open the pencil on their row and select the photo at the top of their Profile. Choose an image, crop it, and save. Once you’ve set one, the same spot lets you change or remove it. In the iPhone and iPad app, open the person from Team and tap their photo; you can take a new one or choose one from your library. The photo shows wherever that person appears in your salon: the team list, the calendar, checkout, and your booking page. It belongs to your salon, so it doesn’t change how they look anywhere else. If they upload a photo of their own later, theirs takes its place. Removing the photo you set brings back their own photo, or their initials if they have none. Managers can set photos for everyone except the owner.Instagram handles
Owners and managers can add anyone’s Instagram handle, booth renters included. Open the pencil on their row and type it under instagram in their Profile; it saves when you leave the field, and clearing the field removes it. In the iPhone and iPad app, open the person from Team and type it under instagram in details. Each person can also add her own from her account settings. Type the handle without the ”@” (the field shows one for you). A handle belongs to your salon, so it never shows in another salon the person works in. Forms show it on a Stylist List when you turn on Show Instagram handle (see Stylist List).Who can be booked
Each person’s editor has a Bookable switch, under Takes appointments. Turn it on for anyone taking appointments, and off for a teammate who is away, fully booked through another channel, or working the desk that week. Owners, managers, stylists, and booth renters start with it on; front-desk teammates and assistants start with it off. Off stops any new appointment being booked for them, online or by your front desk, and leaves everything already on the calendar exactly where it is. To keep someone bookable from the calendar but off your booking page, use Online booking just below it instead. See Which stylists appear.Booking spots
Your plan includes a booking spot for each person clients can book: up to 20 on the Salon plan, and one on the Stylist plan. Everyone with Bookable on uses a spot, whatever their role, including teammates you’ve added who haven’t joined yet. Teammates who don’t take bookings, like your front desk, never use one, so you can add as many of them as you like. When you add someone, the first step shows how many spots are in use. Once every spot is taken, the roles that take bookings wait until you turn Bookable off for someone, and the Bookable switch works the same way. Running a salon with more than 20 people taking bookings? Email support@sable.salon and we’ll set you up.Add your team
Bringing someone in takes under a minute, from Team → Members on the web or in the iPhone and iPad app:- Select Add team member.
- Pick their role: Front Desk, Assistant, Commission Stylist, Booth Rent Stylist, or Manager. The list shows exactly the roles you’re able to grant, and handing out admin-level access stays with the owner.
- Enter their first name, last name, mobile number, and email address.
- For an assistant, choose who they assist in Assists, and turn on Takes appointments if clients book them too.
- For a booth renter, continue to Booth rent and choose rented days, rent amount, payment frequency, and the first rent due date.
- Select Add and invite.
+team reach the same
account. The invitation also works when their connected account uses a different
Gmail spelling. Other email providers keep their own address rules; dots in a
work email address can identify a different person.
If Sable asks them to use an existing sign-in method, they should sign in with
that account and return to the invitation. Accounts protected by two-factor
authentication keep that protection when joining a team.
An existing account keeps its name and verified phone number. If an earlier
invitation is missing contact details, the recipient can finish them from the
invitation link. An accepted invitation can resume account setup while its link
is still valid.
Someone who already works at another business on Sable joins with the same
account. On the web they switch businesses from the account menu at the bottom
of the sidebar; in the Sable app for iPhone and iPad they tap their name at the
top of the menu.
If the person you add was on your team before, Sable sends them an invitation
back instead, and their earlier history, booking link, and settings return
when they accept.
Adding a booth renter
Choosing Booth Rent Stylist keeps going, because renting a chair is an arrangement rather than just an access level. You’ll set:- Booth Renter Information: their name, phone, and email.
- Booth Rent: the days they rent the chair, the amount, how often it’s due (weekly, bi-weekly, or monthly), and the date their first rent falls due. Bookings only land on the days you pick, on your calendar and on your booking page alike, so the chair stays free the rest of the week. Every later cycle counts from the first due date, so a renter starting mid-month can still be billed on the first.
Adding an assistant
Choosing Assistant adds two choices to their details:- Assists: the stylists they work alongside. Search by name and tick as many as you need. Commission stylists, booth renters, and owners or managers who take appointments can all be assisted.
- Takes appointments: off to start. Turn it on for an assistant building their own book, so clients can book them directly.
Assistants
An assistant has everything a commission stylist has for their own work: their own clients, appointments, and pay. What makes the role is Assists, the stylists they support. Owners and managers set Assists when they add an assistant, and change it any time from the pencil on the assistant’s row. An assistant never changes who they assist. Front desk teammates stay front desk; to move someone to Assistant, change their role from the pencil on their row.Their calendar
An assistant’s calendar shows a column for each stylist they assist, next to their own column when they take appointments. With Takes appointments off, nobody books them directly, and everything already on their calendar stays where it is. On an assisted stylist’s calendar, an assistant can book and rebook appointments and add time blocks, the same as the stylist.On an assisted stylist’s appointments
Opening one of those appointments gives the assistant everything the stylist has on the appointment card: edit the services and time, check in, cancel, deposits and fees, products used, notes, formulas, photos, forms, invoices, and checkout. What they record stays on the stylist’s book and in the client’s history.Their clients
An assistant opens the profile of any client of a stylist they assist, with the client’s history, formulas, photos and forms, and reads and adds to the client’s notes. Prices on the stylist’s appointments stay with the stylist. When the salon uses one client list for everyone, an assistant reads and adds to every client’s notes, like the rest of the team.Where the money goes
Money on an assisted appointment always belongs to the appointment’s stylist: the services, the tips, and the payout. A booth renter’s visit is paid to the renter’s own account. Retail sold on an assisted appointment is credited to the stylist unless the assistant picks themselves in Sold by. A booth renter’s own products are always the renter’s sale. The stylist’s earnings for the visit are never shown to the assistant.What stays with the stylist
Assisting someone opens their calendar and appointments, and nothing else of theirs. Their messages, reports, earnings, and alerts stay with them, and a booth renter’s client list stays the renter’s. The one alert an assistant shares is client arrived: when a client of a stylist they assist is marked arrived, the assistant gets the notification too, so prep can start right away. The Client arrived switch for Stylists in Team Notifications covers assistants as well.Before they join
Until they accept, their row shows Not joined yet, with how long their invitation has left. Invitations stay open for 7 days.- Resend invite on their row sends a fresh invitation. Use it when an invitation expires or gets lost. The old link stops working.
- The pencil on their row edits everything else: their name, email, and mobile number, a renter’s rent, and their role, bookability, and hours, just like anyone on the team. A new email address needs a fresh invitation, so send one after saving.
- Remove from team, at the bottom of their editor, takes them off the team and stops their invitation working. Appointments already booked with them stay on the calendar.
Payroll access on the web
Team → Payroll is available to people who can read organization payroll on the Salon plan. That read permission does not allow edits: running payroll is a separate permission for settings, shift corrections, adjustments, marking paid, and reopening the most recent paid period. Managing commission setup controls the member editor’s Pay section. Nobody can edit their own pay setup or correct their own shifts through the payroll operator controls. Employees with permission to read their own pay, without organization payroll access, see My pay. It shows only their own statement and is read-only. Booth renters use their own payout, balance, and rent surfaces instead of employee payroll. The web sidebar clock is available to eligible employees on the Salon plan, including in the mobile menu.Booth rent access
Reports → Booth rent is for people who can read the salon’s rent agreements and rent payments. Owners and admins have everything on it. Three permissions cover the actions there, and owners and admins start with all three:
Editing or ending an agreement and marking a payment paid keep their own
permissions. Nobody manages their own rent, whatever their role. A booth renter
sees only their own Booth rent page, never the salon’s roster or another
renter.
Booth renters and sharing clients
A booth renter’s client list is their own, and so are their visits and money. The one exception is sharing, and the renter decides it: they can share one client or their whole book with another stylist, ask another stylist to share, and approve or decline a request for theirs. The other stylist sees profiles, notes, formulas, photos, forms, and visits with services and products, never the renter’s prices, tips, or payments, and the renter’s sales still go to the renter’s own account. An owner can also turn on all stylists share one client list for the whole salon. See Share clients between stylists.Cancellation and no-show fees
Deciding a fee means charging one or choosing no charge when an appointment is cancelled or missed.
No role charges a fee to a client who cancelled on their own with enough
notice. Your cancellation policy and fee settings stay with owners and
admins: front desk applies the policy and never edits it. Front desk also asks
a client for a
card on file.
A custom role decides fees when you give it the appointment fee permissions,
so a desk role built without them cancels and marks no-shows and leaves the
fee for someone else to decide.
See
Charge a cancellation or no-show fee.
Custom roles
When the built-ins don’t match how your salon divides responsibility (a senior stylist who also manages inventory, a bookkeeper who needs reports and nothing else), custom roles let you shape access to fit. Each custom role appears in the roster like any other.Rules of thumb
- Give the least that works. It’s easier to grant more later than to claw back access someone’s gotten used to.
- Booth renters are marked as booth renters. The flag isn’t cosmetic: rent tracking, their own book, client attribution, and their earnings boundaries all hang off it. On a shared client, a booth renter sees only their own appointments, formulas, photos, and intake responses. Allergies remain visible as safety information. The Inbox is stricter: when a booth renter is the client’s preferred stylist and remains active, only that renter can read and reply to the conversation on the salon’s shared number. Owner, admin, employee stylist, Front Desk, Assistant, custom organization-wide roles, and other renters are excluded. Prior appointments do not widen access, and front-desk delegation is not available right now. Salon staff also cannot remove an active renter’s client assignment to bypass the message boundary. Retiring the renter returns the thread to the salon-owned inbox.
- The role is the boundary, not trust. Everyone’s trustworthy until the day the phone gets stolen; roles keep a bad day small.
What this connects to
- Commission, hourly pay, and timesheets: Commissions, time, rent, and payroll
- What clients see never depends on roles: your booking page shows services and times, not your org chart.