The first time you open Jules on iPhone or iPad
The first time you open Jules in the Sable app for iPhone or iPad, Jules asks you to agree to the terms of service and privacy policy for the intelligent services in Sable. Check both boxes, then choose continue. You agree once for your account, so Jules won’t ask again on your other iPhone or iPad. Choose not now to close Jules; everything else in the app works as usual.What to ask
In web or iOS chat, attach your CSV, Excel XLSX, or PDF files and ask Jules to import products, inventory, or services. She tells you what she found, asks her questions in the chat with the answers as buttons, and opens the full list from View list. Stock updates ask whether the file replaces or adds to what you have. One approval saves the validated rows; anything unresolved stays out. See Import products and services for limits, review choices, and import history. In chat, Jules can look up your salon’s records and carry out tasks in the same conversation. Clear requests happen right away and you can undo them; messages to clients, money, deletes and salon settings wait for your approval. See How Jules acts for you. Jules is at its best on questions you’d otherwise answer by clicking through three screens:- “How’s revenue this month?”
- “Any cancellations today?”
- “Look up a client” and everything about their history
- “When is Sophia’s next appointment?”
Team access
Owners and managers can ask Jules to review the team roster, built-in roles and pending invitations. In chat, Jules can cancel an invitation, change a teammate’s role, and update bookability, rented working days, booking handles or who can book online. These changes need a tap on Approve in chat. The card names the teammate or invitee and shows the exact changes. Jules checks those details again before saving and follows your team permissions. Changes to your own role or an owner’s role belong in Settings > Team. Ask Jules about your money in chat or by voice:- Check a payment’s status, amount and refunds.
- Find transactions by date, status, amount or client, and invoices by date or status.
- Read an invoice’s line items, payments, totals and due date.
- Check available and pending balances, recent balance activity and payouts.
- Review payment disputes and evidence deadlines.
- Check your Sable plan and subscription invoices.
Search, imports and Google Calendar
Ask Jules to find a name across clients, appointments, products and services at once. Results follow the same access as search in the Sable app, so booth renters see their own clients, products and services. While you review a client list you attached, Jules can check its rows, duplicates and the clients already in Sable. In chat, it can then add the new clients to your client list. The approval card shows the file, the number of rows, any rows that can’t be imported and how many clients are already in Sable. Replace mode, duplicate merges and texting permission for imported clients are set in the import screen. Booth renters work with the imports they started. Their card counts the clients already theirs apart from the ones the salon already has; the owner assigns those. Jules can check your Google Calendar sync and sync it now. In chat, it can also disconnect it; before you approve, it shows the Google account and whether the Sable calendar in Google is kept or deleted. Owners and managers can see each teammate’s calendar status. Connecting a calendar happens in Integrations.Payroll and time
On the Salon plan, ask Jules to clock you in or out, review your time entries, or show your own pay statement for the current or an earlier pay period. Clocking in and out happens right away and always uses your own time clock. With permission to view payroll, ask “Show this pay period”, “Show Sam’s pay statement”, or “When does the next pay period start?” Jules shows hourly pay, commission, tips and adjustments in cards. Periods follow your salon’s pay schedule and timezone. Paid statements keep their recorded figures. Stylists can check their own commission setup and earnings. Owners and permitted managers can review the team’s commission setup, including current and upcoming tier plans. Hourly rate history follows pay-setup access. Owners and managers with permission to manage commission setup can ask Jules to set another employee’s service, retail or extension commission percentage. Each rate is 0–100% with at most two decimals; omitted rates stay unchanged. Review the member’s name and current and new rates on the card, then tap Approve. A typed or spoken “yes” leaves the change waiting for that tap. You cannot change your own pay setup or a booth renter’s rates. A type with an active tier plan must be edited in Team → Members → Pay. With permission to run payroll, you can ask Jules to add a bonus, reimbursement, deduction or hours adjustment to another teammate’s unpaid period, or close a teammate’s open shift. Give a note for the adjustment or a reason for the clock-out. Hours adjustments choose Add or Remove. Review the teammate, period and change on the card, then tap Approve. A typed or spoken “yes” leaves the change waiting for that tap. Your own pay and shift corrections are handled by another permitted payroll operator. Use Team → Members → Pay for tiers and hourly rates, or to edit commission percentages directly. Use Team → Payroll for marking a period paid, reopening a period, and changing the pay schedule. Booth renters use their own rent and earnings tools; salon payroll and the team time clock are for employees.Salon Mode
Owners and managers can ask Jules about Salon Mode: the lock time, each shared device and its recent activity, and which teammates have set a PIN. In chat, Jules renames a device, and after texting a code to your verified phone it changes the lock time, restores or revokes a device, or clears a teammate’s PIN so they choose a new one. The card names the device or teammate and shows the change before you tap Approve. Deactivating Salon Mode on the shared device itself happens in its Settings → Salon Mode, and PIN resets happen from your own phone or computer.Booth rent
Ask Jules about booth rent: owners and managers can review agreements and payments or create an agreement and mark rent paid in cash, by check or elsewhere, while renters can check and pay their own rent or change autopay. New agreements, rent payments, rent marked paid and autopay changes need a tap on Approve in chat. The card shows the agreement terms or the renter, period and exact amount, and Jules checks the details again before acting. When a card needs your bank’s confirmation, nothing is charged and you pay from Rent in the Sable app.Attach a file
In web chat, use Add files, drag files anywhere into the Jules chat window, or paste an image from your clipboard. Each file appears as a chip in the composer while it uploads; remove one with its x. Add your question and press Send. Sending without a question asks Jules to review the file. Jules accepts PDF, DOCX, PPTX, TXT, Markdown, JSON, HTML and XML documents, and JPG/JPEG, PNG, GIF, WebP, AVIF and SVG images. SVG images are converted to a still image for review; animated images use their first frame. Each file can be up to 15 MB for reference questions. Attach one reference file at a time in text chat. For documents with more than 100,000 characters or presentations with more than 200 slides, attach a shorter excerpt. A spreadsheet attached on its own opens the client import review. Several files, or a spreadsheet with a PDF, become one products and services import: up to five CSV, XLSX, or PDF files of 1 GB each, saved only after your approval. See Import products and services. You can ask follow-up questions about the latest reference image or document in the same chat. A new attachment replaces the file available for follow-up questions.Voice
When your hands are foiling, talk instead. Tap the voice button in Jules, in the Sable app on iPhone and iPad or on the web, and ask the way you would ask a front-desk teammate: “do I have anything at four?” Jules listens while it talks, so you can cut in or change your mind mid-sentence. By voice, Jules does clear requests right away and tells you in a sentence what changed. Say “undo that” or “put it back” to take back her last change. For an action that needs confirmation, Jules says exactly what will happen and asks first. For a text to a client, it tells you who it’s going to and reads the message word for word. Say “yes” and it’s sent, or tell Jules what to change. If the recipient or message differs from the draft you approved, Jules asks you to review a confirmation card before acting. You can ask Jules for the same things by voice as in chat. An action that needs a tap on Approve, such as a payment, refund, payout or team change, still needs that tap when you ask by voice: Jules tells you what the card will do, and a spoken “yes” leaves it waiting for you. A texted code is typed, not spoken.Talk to Jules from an appointment
On iPhone and iPad, Jules is in the bottom bar of an appointment that is in progress, and on that appointment’s products screen. Tap her orb and a small panel rises over the screen, so you keep the appointment in view while you talk.- The panel shows what Jules is doing (listening, thinking, speaking), the words she is hearing from you, and her answer.
- She starts with the visit in front of you: the client, the services, the products recorded so far, the notes you can see and the client’s last completed visit. She is the same Jules as everywhere else, so you can also ask about tomorrow’s schedule or anything else from here.
- When she records products, the panel lists exactly what was written: the bowl, each product from your inventory, the amount and the price. Say “add a new bowl with 10 grams of 9N and 20 grams of 20 vol” and you see one bowl with both rows.
- Tap undo under a result to take back what it added, or change back to return an amount to what it was. If the row has changed since, Jules leaves it alone and tells you.
- Removing a product or a bowl always asks first. Tap confirm or keep, or answer out loud.
- A card that needs a tap, such as taking a payment, appears in the panel with approve and deny.
- The screen behind the panel updates as her changes land.
- Tap the microphone to mute, and the red button (or swipe the panel down) to end. The conversation is saved with your other Jules conversations.
How Jules acts for you
When you ask for something clear, Jules does it and tells you in one line what she did: “Booked Sarah Lee for a cut and style Thursday at 2.” She doesn’t ask “should I go ahead?” about something you already asked for, and she does it once. When your request could mean more than one thing, Jules asks one short question instead of guessing. Two clients named Sarah gets “Sarah Lee or Sarah Kim?”, and a time that’s taken gets the nearest open times to choose from. When the time you ask for overlaps another appointment or blocked time, Jules tells you what’s there and asks whether to double-book it. Say “double book it” or “book it anyway” and she books it, the same as Book anyway on the calendar, with the same undo. Say it in your first request and she books it right away. When you don’t name a stylist and you do the service yourself, Jules books you. When a client has an allergy or sensitivity on file, Jules points it out first and still does what you asked for, so you make the call.Undo
Every change Jules makes for you on her own shows an Undo link under it. Tap it, or say or type “undo that” or “put it back”, and Jules takes back her last change and tells you what she restored. Most changes can be undone for 24 hours. When Jules books, moves or cancels an appointment, Sable waits 60 seconds before texting or emailing the client. A change that messages a client can be undone during that minute, before the client is told, and the client never hears about it. If an undo can’t go through, for example because the client has already been told or the record changed since, you see the reason and the change stays as it is.What Jules asks about first
These always wait for your approval:- Texts, forms and other messages to clients. Jules names the client and why it’s them, reads you the exact message, and sends it when you say “yes” or tap Approve. She says “Sent” only once it has gone out.
- Money: checkouts, refunds, deposits, rent, invoices and payouts.
- Deleting or archiving a record.
- Bulk changes, such as adding many clients at once.
- Salon settings, such as business hours, branding and team access.
- Recording a client’s texting permission.
Let Jules act on my behalf
Go to Settings > Jules on the web, or the jules row in Settings in the Sable app for iPhone and iPad. Under Let Jules act on my behalf, turn off Booking and schedule changes and Jules shows you an approval card before she books, moves or cancels an appointment for you. Owners and admins also see For everyone at your salon’s name, with the same switch. On, each person decides for themselves. Off, Jules asks everyone first before booking and schedule changes. Your voice usage is on the same page.Getting good answers
- Ask in plain words; “who hasn’t rebooked since June” beats trying to speak database.
- Give it the client’s name the way you know it; it can find the rest.
- If an answer needs checking, the source is always one click away: the same calendar, client, and report screens this whole guide covers.