Commissions, time, rent, and payroll

On the web, Team → Members holds your roster and pay setup, and Team → Payroll holds pay periods, statements, timesheets, and payroll settings. Payroll and the time clock are available on the Salon plan. Employees with permission to read their own pay use My pay in the sidebar. Booth renters use their own balance and rent pages instead.

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Pay setup and commissions

For employees, open the pencil on their roster row, then Pay. Set separate percentages for service, retail, and extension commissions. An empty percentage saves as zero. Extension products earn the retail percentage until you enter an extension percentage above zero or turn on extension tiers. Each type can use One rate or Tiers. Tier plans specify which sales are measured, the window (each pay period, calendar month, calendar quarter, or calendar year), the ladder of tiers, and how a higher rate applies. The first tier always starts at $0; use Add step for each higher rate. Each sale that reaches the tier pays every sale at the rate of the tier the total reaches with that sale. Earlier sales keep the rate they earned. Take a quarterly retail ladder of 10% up to $1,000, 15% over $1,000, 20% over $1,500, and 25% over $2,000. A stylist who has sold $950 this quarter and sells $100 more reaches $1,050, so the whole $100 earns 15%: $15.00. With $900 sold, a $1,300 sale reaches $2,200 and earns 25% on all of it: $325.00. With $400 sold, a $100 sale reaches $500 and earns 10%: $10.00. A total of exactly $1,000 is still in the 10% tier; the next dollar earns 15%. Sales are measured at the price the client paid, after discounts and before tax. All sales in the period applies the highest rate reached to every sale in the window, including earlier ones, and adds the difference on the statement. Only sales above the step pays each part of a sale at the rate of the band it falls in. A quarter runs January to March, April to June, July to September, or October to December, and a year is the calendar year, both on your salon’s own calendar. A quarter or year ladder spans several pay periods: each statement pays that period’s sales from wherever the total had reached, and a statement you have marked paid keeps its figures. Sales made earlier in the quarter or year count toward the ladder from the day you set it. All sales in the period is available on pay-period and month ladders. A refund returns the commission the refunded item earned and lowers the total for the window its sale was made in. Other sales keep the rate they earned. A refund of a sale from an earlier window leaves the current window’s total as it is. A first plan applies in the current window. A change to a pay-period or month ladder shows its start date and takes effect in the next window. A change to a quarter or year ladder takes effect the day you save it, and the total so far carries over to the new ladder. Measured on can be a different type than the one being paid. For example, to pay extensions at 10%, rising to 20% once a stylist’s service sales pass $5,000 in the pay period, set Extensions to **Tiers**, choose **Service sales** and **Each pay period**, enter 10% on the first step, then add a step from $5,000 at 20%. With All sales in the period, the higher rate covers every extension sale in that period, including ones made before services crossed the step; the difference is added on the statement. For booth renters, the same Pay tab sets Retail and Extensions percentages for salon-owned products sold through their checkout. Blank retail means no retail rate is set. Blank extensions use the retail rate until you enter a separate extension percentage. Enter 0 for no commission; clearing the extension field restores the retail fallback. These rates apply to future sales and do not change earlier settlements. Renters’ service proceeds and tips still go to their own payment account and stay outside employee payroll. A booth renter’s Retail can also use Tiers. Choose the window (each pay period, calendar month, calendar quarter, or calendar year) and build a ladder with a starting rate and one or more steps, each paying at least as much as the step before it. Sable measures the renter’s own sales of salon-owned retail in that window, after discounts and before tax. Each pay period follows your pay schedule, or the calendar month when you have none. Each sale earns the rate of the tier the renter’s total reaches with that sale, the same as Each sale that reaches the tier for employees: with 10% up to $500 and 15% over $500, a renter who has sold $400 and then sells $200 reaches $600, so the whole $200 earns 15%, $30.00. The same ladder can be used for employees and booth renters. A renter’s commission is paid with each sale, so it is set when the sale is rung up and stays with it. Sales already made keep what they earned. A refund returns the commission that sale earned and lowers the renter’s total for the window the sale was made in. A renter’s ladder takes effect as soon as you save it, and so does any change or removal: the renter’s next sale uses it, measured against what they have already sold in the window. To go back to One rate, enter the rate first. Extensions can use Tiers in the same way, on a ladder of their own. It measures the renter’s sales of your extension products, separately from other retail, so each kind of sale climbs its own ladder. An extension ladder works on its own; it does not need an extension percentage as well. Service commissions belong to the person who performed each service. Retail commissions belong to the person selected in Sold by on the checkout line. Refunds reverse the earnings for the selected items and their original earners. Tips can be refunded with a service line. Product fees recover product costs and do not earn commission, including when an appointment is paid by invoice. Partial invoice payments exclude the same proportion of the fee. Manual discounts are shared proportionally across the subtotal. Membership discounts reduce service revenue only. For a $100 service and a $4.30 product fee, a 50% commission earns $50, or $45 when the ticket has a 10% manual discount. With a $100 service, a $10 product fee, and a $20 membership discount, the commissionable amount is $80. Commission earnings appear automatically in the relevant pay period. There is no separate commission approval queue. You need permission to manage commission setup to edit Pay, and you cannot edit your own setup.

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Hourly pay and timesheets

Set an hourly rate and its Rate starts date in the member’s Pay section. The rate applies to hours worked from that date. When you set a first rate from a pay period, the date starts at that period’s first day so the hours already worked are paid; choose a later date for a raise. The rate history keeps earlier rates and who set them. Blank hourly pay means no hourly rate is set. Priced shifts still contribute to hourly pay when other shifts have no rate; the No hourly pay flag identifies the unpriced hours. Use Clock in and Clock out at the bottom of the web sidebar or in the mobile menu. While clocked in, the control shows when the shift began and its running duration. Shifts come from punches, rather than working schedules. There is no break deduction in payroll timesheets.

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Your time card

Everyone who uses the time clock has a Time card: under My pay in the web sidebar, and in the main menu of the iPhone and iPad app. It lists every day of the current pay period up to today, grouped by work week, with each entry’s clock-in and clock-out times and its hours. The time card shows hours only; pay stays on My pay. While the pay period is in progress, you can fix your own time:

• Clock out on a day you are still clocked in from sets the time you actually left.
• Edit an entry to change its times, or delete it.
• Add on a day with no time, or Add entry at the top, records a day you worked without clocking in.

An entry cannot overlap another of yours, end before it starts, run longer than 24 hours, or end later than now. An entry your salon corrected or added stays as your salon set it, so its Edit is greyed out. Once a pay period ends, its time is locked and read only on your time card. To change time in an ended or paid period, ask your salon. Booth renters do not use the time clock. Owners and managers see the fixed shifts in Team → Payroll → Timesheets as usual and review them before marking the period paid. In Team → Payroll → Timesheets, review each person’s shifts, hours, rate, and hourly pay. Open shifts show Still clocked in. An open shift from an earlier period stays at the top of that person’s current timesheet, with its start date and time. It contributes no hours or pay to the viewed period; the completed shift belongs to the period in which it started. Payroll operators can add, correct, clock out, or delete another person’s shift, with a required reason. Use Save to correct an open shift’s clock-in while leaving it open, or Clock out and save to close it. Corrections stay in the shift’s history. Paid periods lock their shifts; use the permitted reopen action before correcting one. In Payroll → Settings, choose the pay schedule and its first day. The next three pay periods preview as you change the choices. Overtime settings cover weekly and optional daily thresholds, their multipliers, and the work week’s first day. Overtime applies to hourly pay only. Check that these rules match your state’s wage law.

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Booth rent

Every booth renter’s rent is in Reports → Booth rent on the web, also reached from the Booth rent tab on the Reports page. In the iPhone and iPad app it is under Reports in the main menu, and at the top of the Reports page. Rent stays separate from commissions because booth renters run their own book; what they owe you is rent, not a split.

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The roster

Four totals sit at the top:

• Outstanding is everything owed right now, across every renter, and how many renters owe it.
• Collected this week is what has been paid for each renter’s current rent period. For a renter on monthly rent, that is this month’s payment. “6 of 9 renters” counts renters with a payment for the current period; renters who are paused, have ended, or whose first payment is not due yet are not in the count.
• On its way is bank payments that have left the renter’s account and have not landed yet.
• Lifetime collected is every rent payment the salon has received.

Under them is one row per renter: their rent, this week’s status, the last time they paid, whether automatic payments are on, what they owe, and what they have paid in total. The list opens with whoever owes the most; select renter to sort by name instead. Select a row to open that renter’s page. On iPhone the roster is a list: each renter, what they owe or their rent, and this week’s status; tap a renter to open their page. On iPad in landscape the roster is the full table, and a renter’s page opens in a panel beside it. A renter whose agreement has ended stays on the roster, marked ended, below everyone else, with their history and anything they still owe. They leave the roster only if you remove them from your team.

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A renter’s page

The renter’s page shows what they owe, their agreement, what they have paid in total, and every payment: open ones first, then the next one, then every payment already settled. Rent is paid forward, so a payment due on the 9th covers the 9th up to the day before the next payment is due. Monthly rent stays on its day of the month. Rent that starts on the 29th, 30th or 31st is due on the last day of any shorter month, then returns to its usual day. From the page you can:

• Mark paid a payment made in cash, by check or another way, with the date it was paid. Sable records who marked it.
• Send reminder to tell the renter, in the app and by notification, that a payment is open. One reminder per payment per day.
• Waive payment so the renter no longer owes it. It stays in their history as waived and can’t be undone.
• Edit agreement to change the rent amount, how often it’s due, the end date, or notes. Before you save, Sable shows which payment the new terms start with; payments already due keep their amount. The start date locks once rent has been charged.
• End agreement by choosing a last day. Sable shows the last payment that will be due and charges nothing after it. Anything still owed stays owed.

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Pausing rent

Use Pause rent when a renter is away. Choose when the pause starts (now, after the next payment, or on a date) and when it ends (when you resume it, on a date, or after a number of weeks or months). Before you confirm, Sable shows how many payments will be skipped and the day billing starts again. While rent is paused, no payments are created. A payment that was already open waits quietly: there are no automatic payment attempts, no reminders, and it is not marked overdue. You can still mark it paid, waive it, or send a reminder yourself. When rent starts again, collection picks up from that day. Everything on a renter’s page works the same in the iPhone and iPad app: Pause rent, Edit agreement and, under the more button, End agreement sit at the foot of the page, and each open payment has Mark paid, Send reminder and Waive beside it. Use Change pause to move the dates, Cancel pause to call off a pause that has not started, and Resume now to start rent again early. The renter is told in the app when rent is paused and when it starts again, and their own Booth rent page shows the pause.

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Making someone a booth renter

New booth renters are set up when you invite them. To make someone already on your team a booth renter, open the pencil on their row in Team → Members, then choose make booth renter and enter their rent, how often it’s due, and the start date. Owners and admins can’t rent a chair. A booth renter’s sales are paid to her own account, so your salon reports count them under Paid to stylists’ accounts and keep them out of the salon’s revenue. See Understand your reports.

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Paying rent (for booth renters)

Booth renters have their own Booth rent page. It opens on the charge that matters: the oldest one still unpaid. If more than one cycle is open, the page says so on the same line, so a rent that slipped never sits quietly behind a newer one. You can add a payment method once your salon has set up your rent, before your first rent comes due: Add Payment Method is on your Booth rent page from then on, on the web and in the app. Until then, the page tells you your rent isn’t set up yet. In the iPhone and iPad app, Booth rent is in the main menu, directly under Balance. It carries the whole page: what’s due, paying it, adding or removing a payment method, and automatic payments. Two ways to pay, and each names its rate where you choose it:

• Bank account. Free. The rent leaves your bank and reaches the salon in about four business days, so it shows as Sending for a few days before it lands. Nothing is marked paid until the money actually clears.
• Card. Adds 3.5% + 30¢. You see the exact dollars, and the total, on the confirmation before anything is charged.

Adding a bank account uses your bank’s own sign-in and verifies straight away. Cards are added the way you’d add one anywhere else. Both live under Manage, where you can add or remove methods at any time. This works the same on the web and in the iPhone and iPad app, and a method saved on one is there on the other. When a payment clears, you get a receipt.

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Automatic payments

Choose a payment method, turn Automatic payments on, and rent is collected on its due date. You can turn it on or off from the web and from the iPhone and iPad app. Bank accounts are the usual choice: the free option means automatic rent costs nothing. When it’s on, the page shows a future payment date or Paying today for a bill due today or overdue, using the salon’s calendar, on the web and in the app. While the salon has paused your rent, it shows the day rent starts again instead. You can turn it off from Manage. If a payment doesn’t go through, Sable tries again a couple of days later and once more after that. You’re told each time, and the page shows how many attempts are left, so a card that expired is something you hear about rather than discover. After the third try, automatic payments switch off and both you and the salon owner are told, so nobody is surprised by rent that quietly stopped arriving. Removing the method automatic payments use turns them off, and Sable says so when it happens, so rent never quietly stops collecting itself. With automatic payments off, you get a reminder when rent comes due and a couple of follow-ups if it stays unpaid.

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When the salon pauses your rent

If your salon pauses your rent, your Booth rent page, on the web and in the iPhone and iPad app, says so at the top: nothing is due until the day billing starts again, and your rent amount and how often it’s due from that day. If the salon paused rent with no end date, the page says nothing is due until the salon starts your rent again. With automatic payments on, they wait through the pause and pick up again on the first payment after it, from the same payment method. You can still change your payment methods from Manage. The payments the pause skips are listed in your rent history as paused, with no amount. You don’t owe them. A payment that was already unpaid when the pause started stays at the top of the page, and you can pay it at any time. While rent is paused it is never marked overdue, there are no automatic payment attempts, and there are no reminders. When rent starts again, collection picks up from that day. A pause the salon has scheduled for later doesn’t change your page until it starts. You’re told in the app when rent is paused and when it starts again.

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Review and pay a period

The Pay period tab shows total owed, hourly pay, commission, tips, and adjustments, with a row for each person who has activity. Select a row to open their itemised statement. Services, retail, extensions, hours, tier adjustments, and noted adjustments appear when that person has them. Show all expands a list in place. Statements can be printed or exported, and the period offers summary and detail CSV exports. The totals row shows a dash for any column that is empty for every person. A person’s total is a dash when they have no pay activity in the period; recorded amounts that cancel to zero show $0.00. Clocked in appears beside their name even when the open shift started in an earlier period. When items need attention, Review opens the list: clock out an open shift, set missing hourly pay, or review a long shift. Each open or long shift appears once. Missing hourly pay appears once per person with their total hours for the period. Every open shift shows its start date and time and offers Clock out to payroll operators correcting another person’s hours. Saving a clock-out refreshes the attention list, timesheet, and overview. An open shift prevents marking only the period in which it started paid. Payroll operators can add bonuses, reimbursements, deductions, or hours adjustments to another person’s unpaid statement. An hours adjustment either adds hours or removes them. Every adjustment requires a note and can be edited or deleted while the period is unpaid. Mark paid records that you paid the team outside Sable; it does not send money. It locks the period and records who marked it and when. Later refunds and corrections flow into the next pay period. The most recent paid period can be reopened when permitted.

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Owed to booth renters

When a booth renter sells salon products and the client pays by cash or another tender the salon collects, the salon holds her retail commission. Owed to booth renters, below the team table, lists each renter with sales in the selected pay period: how many of those sales she earned commission on, her retail commission, and what is still owed. It is kept apart from the team’s totals and exports, because booth renters are not on payroll. Payroll operators choose Mark paid to record that the salon paid her outside Sable; the row then shows the day it was paid. Nobody can mark their own amount paid. The section is on the web, iPhone, and iPad; Mark paid is on the web and iPad. Reading organization payroll, running payroll, and managing pay setup are separate permissions. A payroll viewer can read and export without seeing mutation controls. My pay is read-only and includes the employee’s own statement and past periods.

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Payroll on iPhone and iPad

In the native app, Team opens Members and Payroll. Organization payroll viewers can review a pay period on iPhone and open each person’s totals by category. Running payroll, timesheet corrections, adjustments, settings, marking a period paid, and exporting team payroll are available on iPad or the web. On iPad, open a member statement and select Export → PDF, Summary CSV, or Detail CSV. The PDF includes every statement row and can be saved, sent, or printed from the share sheet. CSV files open in Excel. Employees with self-pay access open My pay from the main menu. Their own statement, shifts, notes and past pay periods are read-only on both devices. Export PDF shares the employee’s own statement from My pay. Booth renters are not on payroll. The dashboard’s time clock starts a shift with clock in. While you’re clocked in, it shows your shift so far on a small clock whose ring fills over eight hours; choose clock out to end it. Salon employees who track time see it. The same clock sits in the sidebar on every page. Team pay setup works the same on iPhone, iPad, and the web. Each commission type can use One rate or Tiers, with the same choices for what the tiers are measured on, the window, and how a higher rate applies, and hourly pay shows its rate history. Nobody can edit their own pay. Booth-renter invitations continue on the web.

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Related

• Roles and permissions
• Payouts and verification
• Understand your reports

Still stuck? Visit the Help Center to submit a support ticket.