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Each stylist’s client list is their own. Clients still move between stylists: someone covers a maternity leave, a client sees two people, a stylist takes over a book. Sharing lets the next stylist pick up with the notes, formulas, and history instead of starting a new client card. Sharing is something a stylist chooses. Nothing is shared until the stylist the client is attributed to says so.

What a shared client shows

The stylist you share with sees the client’s profile and notes, formulas, photos, forms, and visits with the services and products used. They never see the prices or tips of your visits or your payment history. The client’s card on file shows the same way it does for anyone in the salon. Either of you can book the client. On their client list, a shared client carries from and your name. On yours, it carries shared with and theirs.

Share one client

  1. Open the client’s profile.
  2. Choose share client next to Attributed to.
  3. Pick a stylist and choose share with and their name.
Owners and managers already see every client, so they appear greyed out in the list. On iPhone and iPad, open the profile’s Profile tab and choose Share with a stylist under sharing. To see who can see a client, or to stop, choose share client again (or a name under Shared with) and choose stop sharing. The client leaves that stylist’s list, and any appointment they already booked with the client stays booked.

Share all your clients

From Clients, open sharing and choose share all my clients. Pick a stylist. Leave include clients I add later on to keep sharing new clients as you add them. shared by me and shared with me in the same menu filter your list.

Ask to share

Search by name, phone number, or email for a client who belongs to another stylist, on Clients, in search on iPhone and iPad, or while booking. Sable shows the first name and last initial with the phone and email, so two clients with the same name can be told apart, marked another stylist’s client, and nothing else. Choose ask to share, add a note if you like, and send request. The request shows as requested until it is answered; cancel request withdraws it. To ask for a stylist’s whole book, open sharing on Clients and choose ask for a stylist’s clients.

Answer a request

The stylist the client is attributed to gets the request on their phone and in alerts on the web, with the note and what will be shared. Choose approve or decline. For a whole book, iPhone and iPad offer Include clients I add later before Share all. Owners and managers do not answer on a stylist’s behalf.

One client list for the whole salon

Some salons prefer one shared list. An owner can turn on all stylists share one client list in Settings, Clients. Sable asks for confirmation first: every stylist, booth renters included, then sees every client, including the prices and tips of past visits. While it is on, the per-client sharing controls are not needed and are not shown. Turn it off at any time. Each client goes back to the stylist they are attributed to, plus any shares that are still in place. While it is off, the same page lists who shares clients with whom.

Texting and privacy

Text permission belongs to the phone number, so sharing never changes whether a client agreed to texts or replied STOP. Conversations stay with the stylist who has them. Every share, request, answer, and change to the salon setting is recorded. When a stylist leaves the salon, their shares end. Still stuck? Visit the Help Center to submit a support ticket.