Set up business texting

When business texting setup is available for your salon, open Messages and choose Enroll for Messaging to register your business for its own texting number. You can also open Business texting in Settings > Business. The business owner can complete setup. Your existing texting access stays available when this setup option is not shown.

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Complete the missing information

Sable uses the business and contact details already on your account. Enter any missing registration information. Use Change if a saved detail needs a correction. Choose My business has an EIN or I’m a sole proprietor when asked. For an EIN, provide missing legal and tax details. Your saved EIN stays visible so you can review or edit it. Sole proprietors provide a US or Canadian mobile number they control; it receives our verification text. Your progress saves as you go. Return to Continue setup to pick up where you left off.

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Confirm and submit

Check the required confirmations. If a card is needed, choose Add card; adding it keeps your free trial in place. Accounts with complimentary access can also add a card without changing their plan. If the billing check cannot finish, choose Try again; your progress stays saved. Then choose Submit registration. You can set a preferred area code. If that area code is unavailable, Sable assigns a nearby one. Sable prepares and hosts the messaging privacy, terms and permission pages for your business. After submission, they are available at your business’s /policies/sms-privacy, /policies/sms-terms and /policies/sms-consent pages. They show the submitted business identity and prepared wording, without your tax number, personal contact details or client records.

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Follow your registration

After submission, Messages shows your progress through business verification, message approval, and number assignment. Review usually takes a few business days. You can leave and return to the status screen. If you registered as a sole proprietor, reply YES to our verification text. You do not enter a code in Sable. Send again requests another text when the resend wait has ended; arrival can take a few minutes. Use Change if the verification text needs to go to a different mobile number, then review the updated details and confirmations before resubmitting. If a correction is needed, open the status screen, update the requested detail, and review the application again before resubmitting. When the number is ready, choose Open Messages or Copy number.

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How clients give permission

Clients choose appointment texts and marketing texts separately when booking. Both checkboxes start unchecked, and clients can book without choosing either. A client-completed form can collect permission for appointment and customer-care texts. Staff can record permission a client has already given in person, by phone, or on paper. Forms and staff confirmations do not grant marketing permission. Your public permission page shows fictional examples of all three paths. Its checkboxes cannot be changed, and opening it does not create a client, booking, or consent record. Clients can reply STOP to opt out and HELP for help. See SMS consent and conversations for day-to-day texting and conversation access. Still stuck? Visit the Help Center to submit a support ticket.